Program design, evaluation, testing, and actionable feedback to improve your bottom line results

Total Solution

The challenges of the global business environment require not only technical and management expertise, but also cultural awareness, business communication skills, and language proficiency. Please hover on each icon to reveal details.


  • Vocabulary
  • Listening
  • Fluency
  • Accuracy
  • Writing


  • Working with Americans
  • Working with Japan
  • Building Global Teams
  • Conflict Resolution
  • Pre-Departure Training


  • Proactive listening
  • Global Teleconferencing
  • Presentations
  • Report writing
  • Assertiveness & Debate
  • Logic & Persuasion
  • Negotiations

Consulting Services

Consulting services are related to ETG’s core competencies in training design, coaching, and testing. Consulting services generally include several meetings in advance to define project goals and objectives, create milestones and action steps, and, after delivery of services, a complete report out. The objectives are set by you but we will help you create realistic objectives, measurable success criteria, and a clear project roadmap.

Four Services Offered

Candidate Assessment

Get support now to hire the right people for your organization. We will assess your current job candidates’ communication skills in a series of interviews, role plays, and test score analyses which will identify each candidate’s strengths and areas for improvement. ETG comprehensive testing includes an assessment of language skills in both English and Japanese, business communication skills such as making a presentation or chairing a meeting, and intercultural skills for working globally. Poor hiring choices are one of the major risks to your business and good communication skills are a critical success factor in making good hires. Let ETG help you select the candidates you need to build a successful enterprise in Japan.

Interventions & Personal Improvement Plans (PIP)

Incorporate the best practices in designing a personal improvement plan for employees. We help you build relationships and credibility as a manager or leader by providing interventions and a coaching plan for employees who are underperforming. Using your 360 Feedback, ETG will analyze, collaborate with you, and design training or coaching to help employees improve performance and meet objectives. In extreme cases, this could include support for counseling out employees such as writing resumes and interviewing skills. Close the door on poor performance.  

Communication Training Design

Most enterprises offer so many training courses employees are simply confused. ETG will review your existing menu of communication training and will consult with the President, HR, Marketing, Legal, and External Relations to design a comprehensive communications training solution. We will also recommend a list of qualified vendors in each specialization from basic business English and presentation skills to more advanced communication tasks such as negotiation, leadership, strategic communication (crisis handling), and speech writing. Get the best value for your budget.  

Global Communication Competency Assessment

Utilize ETG’s long experience in language, communication, and cultural competency testing to set goals and measure improvement in your organization’s development plans. We can analyze one workgroup or your entire organization and give a complete snapshot of their current competency levels using standard test data and proprietary role plays. Skills include language, business skills, and cultural competency for global business people. Get the big picture.

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